
Words & Phrases
Start using words and phrases that empower people. Instead of “I am sorry, or I am always late” try “Thank you for waiting for me”
Every nod, every smile, every interaction can
completely change the course of someone else’s day. We can either wield
that influence in a positive, or in a negative way.
Empowering others is one of the most important acts one can do for
other people. Empowering others means not criticizing them. Empowering
others means not judging them. Empowering others means not being cynical
toward them. Empowering others means praising the struggling student in
the class on his or her progress—any progress, no matter how small.
Empowering others means adopting a growth mindset, believing talents
can be developed through hard work, good strategies, and support from
others. Empowering others is acknowledging and embracing imperfection in
our self and in others, as our “imperfection” is the spice that makes
us individuals. We all have our flaws, peculiarities, and weirdness… our
imperfections, which make us unique.
Finally, empowering others
means identifying with them, being happy for them, praising them on
their accomplishments. People will forget what you said, people will
forget what you did, but people will never forget how you made them
feel. Start using words and phrases that empower people. Instead of “I
am sorry, or I am always late” try “Thank you for waiting for me”
At the end, empowering others also means… empowers us
Fabio Moioli, Head Consulting & Services @Microsoft. Faculty @Harvard, SingularityU, MIP – Artificial & Human Intelligences – AI TEDx
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